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Poketransfer issues DS/3DS

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Hi, sorry if this has been answered before... I found similar questions but not exactly what I'm looking for.

 

So I'm trying to use the poketransfer feature to transfer my pokemon from Soul Silver to White so I can then transfer them to the new Y game using the Poketransfer thing when it comes. However, I can't get it to work . I have one game in the 3DS and one in the DS, and I've tried swapping the games (so that white is in the DS, and SS in the 3DS, and vice versa), but it always chokes. The SS one can find the 3DS' connection but I get an error when it's actually connecting...

 

I've seen a lot about how it won't work if your copy is a bootleg... I don't know about the White game, but SS I bought new from retail, so it should be legit?

 

So yeah... the other thing is that my pokemon white game is Japanese and my SS game is North American, and my DS and 3DS are Japanese... if this is causing the problem, do you think I could find a Japanese copy of Diamond/Pearl/SS/HG, transfer them to that using the regular Wireless Club feature, and then transfer them to white that way? I just don't know if I can find a new copy of any of those games here and idk how to tell if it's a bootleg.

 

Thanks for any help.


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